mywolly · Privacy Policy

Last updated: October 5, 2026 · Versión en español

mywolly is a service of mywolly Global SL (tax ID B25916404, Spain), the data controller. This policy explains what data we process, why, and your rights.

Data we process

• Account: name, username, email and password (encrypted). If you sign in with Apple or Google, the data those services share when you authorize it.
• Content you publish: photos, videos, text and the place you choose for each post. Posts are visible to other users according to the visibility you pick.
• Device location (only with your permission): to center the map, suggest nearby places and, if you enable it, notify you when you travel. We do not use it in the background.
• Home city (optional): the city you set as your base. We store the city, not an address.
• Notifications (only if you enable them): the technical device identifier needed to deliver them.
• Photo library: access is used solely so you can choose what to publish; nothing is uploaded without your action.
• Contacts (only if you look for your friends and grant permission): from the emails in your address book, your phone computes a fingerprint (a SHA-256 digest of the email, not the email itself) and sends us only those fingerprints to tell you who is already on mywolly. We never receive your address book or store the fingerprints. If you don't want your contacts to find you by your email, turn it off in Edit profile.
• Report a problem (only if you tap the button and send): what you write or say in the report, with a voice note of up to one minute if you wish, a screenshot of the screen you were on (which you can remove before sending and which is not taken in private messages), together with the app version, your phone's system and model, and a trail of your latest actions and of the app's errors. If you turn on "Send errors automatically" in Edit profile, we also receive the app's errors without you tapping anything. Never your private messages or your passwords. We use it only to fix bugs; the voice note is turned into text on our own computers, without sending it to third parties, and the audio is deleted after 60 days. You can hide the button and turn off automatic errors at any time.

Why we use it

To provide the service (showing your content on the map, your profile and others'), to send the notifications you enable, and to keep the platform safe. The legal basis is the performance of the service you request and, for location and notifications, your consent, which you can withdraw in your device settings.

Who we share it with

We do not sell your data and we show no ads. We rely on technical providers that process data on our behalf: platform hosting (Railway), photo and video storage (Cloudflare), maps (Google Maps and Mapbox) and notification delivery (Expo, Apple and Google).

How long we keep it

For as long as your account exists. If you delete it, we delete your account and your content. You can delete your account in the app or by writing to us.

Your rights

You may access, rectify, erase, export your data and object to processing (GDPR). The app includes a full data export and account deletion. For any request: welcome (arroba) mywolly.com. You may also lodge a complaint with your data protection authority.

Minimum age

mywolly is not directed at children under 16.

Changes

If we change this policy, the current version and its date will be published here.